Learn how to spot a scam with this resource from the American Bankers Association.
Freedom Bank values the safety and security of our customers. Be cautious and aware of attempts of fraud or identity theft. There are multiple ways scams can occur, from an unexpected email from a known company asking you to log in to take care of an urgent issue, to someone calling pretending to be from company you do business with, including a bank.
NEVER give out your personal information or login information over the phone, or click links or open attachments in emails you weren’t expecting. Freedom Bank will NEVER call you asking for your login information.
If you’re unsure about a call you receive, tell the person you will call them back and call back using a number you trust. Check out this FDIC webpage for more information on other scams and ways to protect yourself. If you have been or think you have been a victim of fraud or identity theft, call us immediately to help secure your accounts and review this checklist of steps to take.
The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.
The numbers used as encryption keys are similar to combination locks. The strength of encryption is based on the number of possible combinations a lock can have. The more possible combinations, the less likely someone could guess the combination to decrypt the message.
For your protection, our servers require the browser to connect at 128-bit encryption (versus the less-secure 40-bit encryption). Users will be unable to access online banking functions at lesser encryption levels. This may require some end users to upgrade their browser to the stronger encryption level.
To determine if your browser supports 128-bit encryption:
If your browser does not support 128-bit encryption, you must upgrade to continue to access the website’s secure pages.